Please use the “Issues & Requests” category to report ANY hardware break/fix issues with any 3D Fab Equipment:
The issues and requests associated with 3D Fab equipment will be monitored by PolyPrinter staff and the 3D Fab Chairperson (and potentially others as deemed necessary by the 3D Fab chairperson).
Hardware issues with PolyPrinter printers will be handled by PolyPrinter, and other hardware issues will be reviewed by the current 3D Fab Chairperson (for them to either repair it themself or refer out, if warranty repairs are required, etc…).
REMEMBER: Only PolyPrinter Staff and 3D Fabrication Chairpersons are authorized to perform maintenance, adjustments and repairs on the PolyPrinter printers. Under no circumstances is anyone else authorized to perform work on them. This includes adjusting the z-height using the physical knob on the printer:
For more information about reporting an issue or making a request, please review this post:
All tech support and non-tech support discussion should continue here on the TALK forums and/or the 3D Fab Google Hangouts chat (please ask if you’d like to be added to our chat…).