Unable to attend class & couldn't cancel


#1

@matthshooter
Hello Matt,
I’m scheduled to attend your leather sewing machine class at 7pm today, but I’m unable to attend due to work. I was unable to cancel last night and wanted to let you know so that someone else can have my spot.

Thank you,
Jeremy Comeaux


#2

No worries, Jeremy! Thanks for letting me know. Hope to see you in the next class!


#3

That is because the class was set up with a 1 day cancellation deadline.


#4

Ah. Some thoughts here. That 1 Day cancellation thing sounds fine, and it probably will only have a small effect right now when it’s easy to fill the class. You just had one person who suddenly couldn’t come. In the future, if your class hasn’t filled, then the 1-Day thing also means that people can’t sign up on that last day.

I usually go with no cancellation, and 30-min after for possible signups. I’ve been teaching the same stuff for long enough that sometimes classes don’t fill before the last minute.