Okay. Jeffbob@verizon is and has been my main email since 1985. Jeffbobxxx@ gmail has been another. 4klavuhn has been another. Maybe I should just drive down there and meet with someone in charge. I can bring id. Does anyone think someone is trying to steal my identity? I have always presumed that there is someone there who knows how their system works.
Itās your main email. You should try to log in to your account, and go for the password reset when itās offered.
edit - thereās no guarantee that anybody who knows anything will be here at any given moment, unless you set up to meet with someone.
I tried to set up a password multiple times. It never let me do that. Iām amenable to setting up a time to meet with someone.
It never sent you a link? Or, the link never worked for you?
The link never worked. It did not send an email to change the password. If it had we would not be up at 11:25 having this interaction.
1 Like
Iām going to assume that @jphelps is the guy to help with this. He should get back to you any day nowā¦
Oh, and it is still verizon.net, yes?
Yes it is. For almost 40 years. Thanks for your help. Good night.
Hi Jeff, Iāll be at the space later today. If you can come by down with that id you mentioned, we can get your billing issues resolved.
1 Like
I canāt today. Helping a friend get their car running. Shoot me some days/times in the future if you can. Itās not an emergency.
How long are you going to be there? I got her car fixed.
Ah, Iām not at the space right now. Iāll catch you around some other time then.
Okay, you should be good coming up. You wonāt be charged in August and you should be good to go in the future.
My credit card has changed. Plus Iām trying to get all my sign in info straightened out. Will I still be able to get in and out? I have a lot I would like to do. Thanks for the update.
So to confirm, you would like to remain being a member at DMS?
Yes, that is correct.
So, am I still connected to the system so I can enter, at will? I have some planing I need to do. Thanks.
You would need to go in on a day that someone from infra can help you recover your account details. Pulling in @jphelps
Let me know a good day/time. Thanks.
Jeff, IT office hours are Saturday mornings 9:30 AM to 12:30 PM - if you come by then I think we can definitely help you get squared away on this.
FYI: I checked the logs and we have emailed you frequently on account related issues recently along with responses to the tickets you opened in support. I know that email system is functional because other members are able to receive those emails so thereās likely something on your side that is blocking DMS emails or itās being filtered to a folder like Spam or Junk mail or something along those lines.
It happens. Iāll come in tomorrow morning. What room will anyone be in? It hasnāt really deterred me from much. I took a hard look at my level of participation in making things. I see now that I might have been gettin a little lazy. lol.
1 Like