Unable to access Jump Server…I am using my current “billing” account name and password…says credentials invalid…can someone send the reset instructions? Again, the billing credentials are not working…
Thanks,
Derek
I think you’re supposed to use your user name. The billing system is the only thing that goes by your email.
Was that helpful, or is that what you were already doing?
I was…no email was used…
Appreciate your follow up!
Derek
Derek Phelps
Guitar Technician at THE ROLLING STONES
A DALLAS TX
M +1 214-649-5806
If it’s still not working, we might page the infrastructure group.