Is iTop login user/ password different than the regular login information?
I’m trying to submit a ticket about my billing CC (i’ve updated it but it still isn’t autopaying my dues).
Issues with billing should use our billing system to get resolved. Easiest way is to email [email protected] to create a ticket.
That said, iTop uses Active Directory and the billing system uses LDAP (even though you login with an email account, which makes it a bit more confusing). I see you’ve created an AD account, so in theory you should be able to login into iTop. It’s possible the two passwords don’t match though.
The Credentials section here gives a bit more detail on how the two accounts are related and how to set their passwords:
https://dallasmakerspace.org/wiki/JumpServerLogin
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I’ll send an email over.
Thank you.
That’s helpful.