EPILOG rotary tool not working

I was up at Makerspace last week trying to engrave some tumblers and when I hit print from several different programs none of them cause the Epilog Dashboard to pop up for me to be able to engrave. I tried with the rotary tool in the bed and also without to see if the rotary tool was the problem but it still doesn’t work. Any suggestions? Also, if curious why I didn’t submit sooner, I had sent this exact comment to the [email protected] email but no response. I need to get these tumblers done but I know I kind of have to relearn the epilog each time I use it… so my apologies if this is an easy solution. Thank you in advance!

Your post should have gone in the Issues & Requests tagging Team_Laser., but you don’t have access to member-only categories because Talk doesn’t recognize you as a member.

To get access you should use the member profiles system. Dallas Makerspace members (primary or family/add-on) in good standing may request access to Members Only categories (e.g. Issues & Requests ) by following the instructions here:

https://source.dallasmakerspace.org/display/MB/DMS+Member+Profiles+System

Details needed.

What “several different programs” did you try? Which computer were you trying to print from?

When last week?

Did you plug the rotary in before you turned on the Epilog?

Did you turn it off and on again? (both computer and Epilog?)

Thanks for the response!

This has been resolved via PM. Just missed a step.

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I want to learn from this.

What step was it? Was it the step where you have to slide the selector on the Epilog Dashboard to tell it that it’s a rotary print?

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