Why DMS shouldn't have a phones

Reddit is amazing,
This is the only way I’ve seen members answer the phones at DMS.

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It’s not like we have a receptionist, what do people achieve by calling DMS?

press option 7 and find out.

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I did make it harder for someone to be able to call ALL PHONES. It used to be you hit 5 and then you hear a little nag then it rings all of them. Now you have to sit through like 60+ seconds of talking to be able to hit the buttons for call all phones. Every option before that option is to ring a specific room.
I also added the phrase “volunteer-run” to the spoken DMS description so we stop getting so many calls asking if we offer services to do X Y Z etc.

I always welcome constructive feedback on what can be improved, so if anyone has any ideas, let me know!

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