Unable to create my keyfob or access calendar for more than a month now. Can anyone help?

Membership Services
1

I have a ticket open but there has been no activity or assistance yet.
Ticket #260986

The problem is I can access Talk, but not the calendar or the Badgemaker system. From what I can gather, the reason is that I was a DMS member several years ago and there is some issue syncing my old account with my new account. Both old and new account use the same email address, which I thought was the recommended way to do that, but if needed I can use a different email address for the new account.

2

some systems are restricted to use only lowercase letters.

Can also check to see how you appear in Active Directory How to Enable Your Active Directory Login - Dallas Makerspace

3

Well, there are other issues now, and I think Infrastructure is a bit swamped. Please send an email to [email protected] and tell them the systems that you can’t access.

Sorry that this has taken so long, and that you got overlooked.

4

Ok thank you, yes I’m seeing now other similar problems so I guess things have been busy over the holidays.

I am using only lowercase letters for my username and email address. Is that for passwords as well?

  • I am able to login to Active Directory fine (using my new password).
  • I also found out that I can access Calendar using my old password from several years ago
  • I have tried syncing the accounts using the instructions on the wiki, but it didn’t work.
  • With Badge maker, I am unable to login with my new password. I can login to Badgemaker with my old password, but it doesn’t show any keyfobs or let me do anything in the system.
5

Hi, is there any update to this? I’ve emailed the accounts address but have not received a response. Also there is still no activity on my support ticket.

6

Well, we’ve still got the problem. @Team_Infrastructure? I hate to tag them, as they have a lot on their plate, but you should be part of that plate…

7

Thank you I would appreciate their help. By my count, so far I’ve paid 2 months membership ($120) for a service that doesn’t work because nobody can help fix my account.

8

We’ve BEEN working on this, and I think we’ve about got it beat; I’m hoping to see a message in response to your ticket in the next few minutes…

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