I’m confident there’s a very obvious and simple answer to this, but I couldn’t figure it out, so…
Today I tried, using multiple file types and source software, to create a bitmap file that had a transparent background, so that when I rastered the image, only the image portion of the file would be etched, without a white (or darkened) box behind it. I used Photoshop to create an image that had a fully transparent background, then exported that image with transparent background to a .png file. But when I imported it into RD Works, the background was fully visible, and the software sent not only the image, but also the background box to the laser to be rastered.
Please help.