So the Square Reader is down, this does not mean consumables are free

I have watched the video in 3d fab for the last week and have been just amazed by some of our members actions. The Square reader was down for the better part of last week and member seemed to think that this meant they did not have to pay for 3d printer filament.

2 people told me on Saturday they had been keeping track of the filament they used and wanted to know how they could pay, many others did not.

To put it plain and simple if you used 3d fab filament and saw the square reader was down and did not report it on talk (which no one did) and did not pay for filament its is the same as stealing.

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Is there one Square reader anywhere in the building that can charge consumables for all departments? Should there be?

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We need to start suspending and even banning people, make a example of these poor members and send a message to the rest of membership that ā€œless than excellentā€ behavior will no longer be tolerated.

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Probably a good idea to post a public notice on the Square reader, explaining how to pay cash at the various Tombstones or notify the Committee/Chair.

If one hasnā€™t been posted already, that is.

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This is my point

In the past, a kiosk can only direct funds to one committee. Is that still a limitation?

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Can you post a listing of the costs on paper perhaps? I asked for information in the 3D Fab discord and it was never answered so I still donā€™t know how much to pay for the 24g of resin I used.

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Talk is the official online communication method for matters like this just so you know in the future, Message me and I will let you know how to pay now that the reader is working if you need help

If you want to PM me with the current consumables costs, Iā€™d be glad to add those to the wiki committee page. Just as a reference ā€¦

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Itā€™s a limitation for Square in general. They are simple to get, cheap vs most CC plans, and simple to use. However, they are in no way flexible enough for a big group with multiple designation. Thatā€™s why each one is set up separately so that we can tell who got money.

Hmā€¦ @Robert_Davidson set these up. I wonder if we/someone could check with Square to see to see if theyā€™ve got reports that might help? I know I donā€™t have inventory set up on my personal account, because I donā€™t have that many things that always cost the sameā€¦ So, while I get average sales and such on my reports, I donā€™t get detail because Iā€™m not set up for detail.

Itā€™s not possible to have one account for multiple companies (Which is what we do to track committee usage) with that being said itā€™s just a login.

I had a spare iPad if something breaks, just need to login with the account and it will look just like the old one anyone in infra should be able to do this if anyone on Infra is not aware reach out to me and I will show you how.

Ultimately there is no reason a register needs to be down for an extended period of time.

BTW was an issue reported for the square reader not working?

How was the Square reader down for almost a week without being fixed or the committee putting up signs instructing people in how to either pay for their consumables or add themselves to a list of folks who owe money?

Iā€™m not one of the people that uses the printers but Iā€™ve had similar happen in wood shop: Tablet was down and I had used two sheets of sandpaper. I just paid it when I saw the reader up the next time I was in. Iā€™m not going to dick around and waste half an hour trying to figure out what to do in that situation. I have a job, limited time and needed to get back to work.

Edit: Seems I did report it on Talk but not everybody is into the degree of self-flagellation necessary to be here.

Bottom line is that the committee didnā€™t do anything to address the problem and Iā€™m skeptical of the moral high ground being claimed. So some members didnā€™t do [something] in a timely enough mannerā€¦ Neither did the committee.

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The proper people were made aware of it last Saturday, I was unaware it had not been fixed till I came in on this Saturday for my classes, My issue is a dozen or so people saw it was not working in the time I was not there and never reported it.

When peopleā€™s perception is that something isnā€™t a priority for the committee, they wonā€™t treat it as a priority themselves. Hopefully they intend to pay when they are next in. If not then yā€™all do whatever you do in that case. I can say that I wouldnā€™t make a 90 minute round trip solely to pay a few dollars that I couldnā€™t pay because a committee couldnā€™t get their shit together for a week.

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But ā€“ you would have reported it on Talk, yes? Thatā€™s the biggest thing Max is complaining about ā€“ nobody reported that it was down.

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I did report when I owed woodshop $1 but didnā€™t create an issue for it. I would guess the vast majority of people donā€™t participate on talk at all. Many might not even know it exists.

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I mistakenly thought that committees check discord as well as talk but that apparently doesnā€™t count. Iā€™ll remember that for the future.

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This may eventually get broken out to a separate conversation, but this is a good starting spot for it.

Why is it that we canā€™t set up ALL of the sale points to have the same ā€˜productsā€™ you just click the group / committee, then choose a sub product from there.

Furthermore, each sub product should have a Cash option so that I can pay or donate from there.

I believe this is because of the way it posts to QuickBooks Online. I have been experimenting with this with the small amount of spare time that I have and havenā€™t found a solution so far.

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So then letā€™s get rid of Square and do everything in QBā€¦

I used square for a while but realized that the cost savings were simply not worth the hassle.

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