It’s taken 2+ years of calling the water department in Carrollton for them to come take care of the river that was my street. It was leaking in multiple places.
First, they blamed it on my side of the meter, as there was water coming out near, but it was clearly not actually on my side of the meter. Then they issued a citation for me to get my water fixed, which was met with some fairly harsh words by me. Then they had to dig up my sidewalk and it took a month or so to get that fixed.
Then they blamed it on my neighbor and did the same citation dance with them, before coming out to fix a leak at the junction for a different neighbor, which had the sidewalk torn up for another couple months.
Then after another year of calling and blaming the issue that was clearly in the middle of the street on the 1st mentioned neighbor (who paid a plumber to confirm that it was not on their side of the meter) the city finally came out and fixed it, but we had a torn up street for ~4 months that was finally fixed about 3 weeks ago.