Someone knocked on our front door stating that their vehicle was towed. They don’t know where their vehicle is or how to get it back. I don’t know either.
Im not sure who to reach out to about this nor who our approved vendors for towing are.
Id like to make this a thread about nailing those details down and amending any changes down the line for reference.
I can’t speak to the policies, I can however speak to what tow company has the vehicle.
There was a Gloria’s tow truck that loitered in the back for approx 45 mins before I had to leave. When I returned the truck in question was gone as was the tow truck. I informed the driver as much. The vehicle had been parked in front of Universal Arquati for 4-5 days.
Thanks
Freddy
That particular individual was not an official member of the space, and has repeatedly violated multiple rules and regulations regarding the space. His vehicle was illegally parked in front of a business since Tuesday, which is why it was towed.
Sam,
Are there ‘unofficial’ members that use the space ?
As a reduced membership cost for them (def not us)?
He was a guest with the member who was already in trouble with the space. I thought they were only gonna be there for the one day but just mooched off of his membership.
I suspect that I was conned into opening the door for them once, too.
Can we be informed of who they are so we do not let them in?
What are the rules and what procedures are followed when they’re in violation?
If a person broke the rules and their car is towed. Who do they call to get the car back?
Landlord rules do not allow overnight parking. Breaking those rules are subjected to being towed.
In the cases where the landlord is the one who called the towing company to tow the vehicle, who at the space is the point of contact to reach out to the landlord?
If one’s vehicle has been towed the landlord’s involvement has ended and one should contact the towing company.
how do people know where this gets towed? If the landlord gets a car towed then it seems that the only two parties that know where the car was towed is the landlord and the towing agency.
Has the landlord left the tenants/makerspace any specific numbers/company names? (I don’t know the logistics of towing beyond this).
edit: If your car was erroneously(or justifiably) towed by the landlord. How would you go about finding it, given that you can’t contact the landlord.
I don’t believe the landlord has many cars towed.
The lease terms prohibit overnight parking. If DMS allows it, DMS is in violation of the lease, as are any other businesses leasing space. DMS tags vehicles that are left overnight (or parked blocking the docks or fire lanes.) and will have them towed if not moved within a day or two (or sooner in the case of fire lanes or blocked docks.)
Blocked fire lanes are a city violation, and may result in a city ticket or towing order. The Police don’t generally give a grace period. While not particularly common, I have seen the Police cruise through the lot after hours, especially if there is a lot of activity. .
Generally speaking, there usually are signs with the name of the towing company located around the parking lot. I do not recall if we have those signs around the parking lot or not. The signs should have the name of the towing company on it. Again not sure if those signs are around our parking lot or not.
As @TBJK has indicated there are normally signs posted on the lot that indicate the towing company’s name, phone number, address.
There look to be signs at two of the entrances:
The north sign in 2022 has what looks to be 972-219-7090, which is the phone number for Pro-Tow Wrecker service. Note that this may have changed.
Thanks. This is good.
I’ll check to see if the signs are up in the next day or so and get back to this thread with what I find.
It turns out that, in this case, they’d actually parked in front of Arquati. I suspect that Arquati called the wrecker, maybe after checking with the landlord. Freddie said the name on the wrecker he saw was Gloria’s.
In the past, we’d tagged cars that were violating our rules. I just checked with one of the people who had tagged cars for towing, but he never actually had a car towed. The assumption we (he and I) came up with is that we might have called the landlord to see if they had a preferred towing company.
Reboot: Alan says that the law says that you’ve got to call the company that’s listed on the signs by the entrances to the parking lot.
So the procedure for us to tow, we should tag the car first. After another 24 hours, we should call the towing company as listed on the signs at the entrance.
If that towing company is no longer in business, then we should check with the landlord, because they should replace the sign with a current towing company. That lets folks have a sign that they can read when they wait too long, and their car is gone.
Although, if Gloria’s is the towing company that towed this last vehicle, are they a subcontractor for Pro-tow Wrecker??
Protow does not subcontract. That I’m sure of
My 2nd guess is that Arquati just called a towing service at random. Or maybe they have their own favorite towing company.
You would be correct! The business did request the vehicle vetoed