As part of the day-to-day operations, I think it should be the responsibility of the President to take a primary/active role in resolving interpersonal issues, formal complaints and violations of the code of conduct. Of course, those specific functions can be delegated as needed, in much the same way that the Treasure delegates certain functions to the Finance Group. This would help the board focus on more long-range/strategic goals.
The Governance Group’s primary responsibility is the development, maintenance, and execution of internal policies and procedures for governance and record-keeping under the guidance of the Secretary. The Governance Group should seek the guidance of best practices in corporate and nonprofit governance when developing these policies. These policies will also govern the membership and committees.
The Governance Group shall meet on an as-needed basis and provide summary reports on their meetings to the Board.
The Secretary shall record and publically post the names of all members of the Governance Group, noting changes in a timely fashion.
Most of the officers can and have helped with investigations and documenting formal complaints and have access to most of the information that the board sees. I’m not sure if interpersonal issues and complaints should be handled by the secretary or the president or whichever board member has time - however it is divided up is OK with me as long as it gets done. There are formal job descriptions but we also have individual volunteer time constraints, talents and interests that are important as well.