New membership help

I was a member for many years and have recently decided to rejoin. I was wondering if there was anyone willing to help me set up my new key card. I have also had some trouble logging into my old account and wondering if there is a way to transfer my previous machine qualifications. Thank you.

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I can meet you tomorrow evening if you don’t find anyone sooner.

I’m looking at your account in AD and it looks like you were a member of:

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iirc, as long as you re-activate your same account you should get your access back.

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Do you still have access to that email? You should be able to reset your password unless you no longer can get into the email.

My pervious account was under a family plan, when I do the password reset I do not receive anything. I believe the fact that I was an add on account is the issue

You probably need to send an email to [email protected], then. In order to keep your permissions, I think that’s what you’ll have to do.

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