Leaving town need help with my account

Hello, im leaving the DFW area in a few days and i need to find out how to have my account suspended or put on hold or whatever. Can someone please help?

Thank you for reaching out to us.
Our system does not currently offer a “hold” or “temporary suspension” options. Instead, we must cancel the existing membership service, and then purchasing new services upon return. The instructions for both steps are included below.

Please let us know if we may assist further!

To cancel membership:

NOTE: Usually we want to select “End of Billing Period” as the Cancellation Type. “Immediate” ends all access Dallas Makerspace immediately. This is not reversible except by purchasing a new membership.

  • Log in to your billing account
  • Click on Services
  • Click on My Services
    This page will list current memberships.
  • Click on the membership to be cancelled.
  • Click the red button labeled “Cancel”.
  • Please then fill out the exit survey (thank you).

NOTE: If PayPal is used to pay for membership it must be canceled separately by browsing to https://dallasmakerspace.org/unsubscribe .

To rejoin:

  • Log in to the billing service with the existing billing account
  • Click Services
  • Click Order New Services

Thank you for your support!

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