Instructions sign for reporting problems with lasers

During the laser maintenance today, I offered to make a sign with instructions for handling technical difficulties. Based on the category text here (“If you experience technical difficulties (hardware - break/fix type issues) with any of the Dallas Makerspace Laser equipment, please send an e-mail to: [email protected] to ensure prompt resolution”) and what was said in the meeting and maintenance, I came up with the following graphic. This is intended to be laser etched in a 3-ft by 1ft board to be displayed in the laser area. Any thoughts? (Specifically tagging @sixvolts for feedback; however, I welcome anyone else’s feedback as well.)

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I don’t think that a decorative type style for the entire sign is the best way to present the information.

If the info needs to be seen and digested at a glance, it should be presented in a more easily read font.

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I did a second version just in case that would be too hard to read. This one is ≈26 inches by 12 inches.

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Generically, issues & requests are to be posted into #issues-requests

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Adjusted text to reflect that category. :slight_smile:

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Perhaps simplify the wording:

TECHNICAL DIFFICULTIES?
(Software issue? Broken equipment report?)
Email [email protected]
and/or Post to the Issues & Requests category on
the TALK forum, tagging @Team_Laser

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This, please.

I respect the work put into the first version, but it is TLDR in comparison.

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Yep, as mentioned, the best process is creating a talk post in the issues and requests category and tagging @Team_Laser. I would suggest removing the email address. That will be difficult to coordinate between the normal maintainers compared to talk.

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Maybe we should update the #laser category description as well? I’ll fix the wording and get a new draft posted here later today.

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Latest and greatest revision. I thought about how to make it easier for folks to report things, so I added a QR code that they can use with their phone. Thoughts?

Edit: Changed the text around the QR Code to be less obtrusive.

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I give it a :+1:

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Much improved, thank you for taking the constructive comments into consideration

Agreed. Short, clear, and easily understood. Gets my vote.

I like the new one! :+1:

Just noticed typo - should be TALK forum not form.

edit: but I’ll add that future laser users will silently thank you for providing this info.

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Fixed.


Next question becomes… Should this be etched into some nice wood or into an acrylic panel with some LED lights? (I can provide either the wood or the acrylic… but I don’t have the stuff handy to do the LED lighting.)

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K.I.S.S.

Print it on a 11" x 17" sheet of paper via the copier. Cheap and easily reproduced as needed, no batteries needed, and easier to read than led lit Plexi or rastered wood.

I was going for more attention-grabbing than simple paper. That’s why this is 36in long by 12in tall. :slight_smile:

I would still go with black on white paper. I doubt a LED lit or laser rastered QR code will be as scannable as the " boring" option. Size is up to you, but easily dealt with via a run over to Kinko’s/FedEx Office.

You can always do both, have one main sign out of rastered wood, then smaller variants printed on paper on the table/machine/etc

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