Do we have a tool expert for the HP 1055cm plus? It appears to want a new cyan printhead and the bad palette printout taped to it seems to suggest the same to me (cyan no workie).
https://photos.google.com/photo/AF1QipPwHhpKb4Kc3kcq7vVpptgZ7qegYFfpTjk16EKQ
P.S. I’m not seeing a “Creative Arts” section in iTop and wondered if that’s being used? There is a “Printers” category but I’m thinking that is for the basic network printers only.