Just like the title says, im trying to access the computers at the DMS location but I’m not sure I can since I’m a family add-on member. I have an account in Maker Manager however cannot log onto the main DMS Account page either. Any help would be greatly appreciated!
Well, you should be able to log in to the computers using your user name and password. You won’t be able to log into the main page, as that is only available to the primary account holder. In all the other ways, though, you should be ready to go. I trust that you are using a user name that isn’t capitalized? WHMCS doesn’t recognize caps.
I am using an all lowercase username. I have also tried my MM3 email instead and that hasn’t worked either. Also what’s strange is that when I try and reset my password, I enter my email address I know is linked to my account and I never actually receive an email to do so. Also tried resetting password from MM3 with no luck getting into the computer.
Huh. You may have to have the primary person go back into MM and change your password there. ???