Crappy 4G LTE in apartment

Off Topic
1

So me and my girlfriend moved into our new apartment and we are getting phone calls and texts messages but we get really crappy 4G connection. Does anyone know of a fix for this that does not require me to get Internet service at my apartment?

2

Call your carrier and let them know. Sometimes they will send a booster that you can put in a location with the best signal available (like an attic or high window) and it repeats the signal for nearby phones. Like this one.

5 Likes
3

I could try but idk how metro would like that lol

4

What Luke said.

Check at all of the apartment windows for the best signal.

You may have to switch 4G LTE carriers. Some carriers don’t cover some areas. A couple of years ago, I found a couple of web sites with free maps of the actual measured signal strengths of the major cell carriers with detail down to street level. I don’t recall the URLs, but you should be able to find them on Google.

I have the opposite problem. Spectrum had to replace all of the coax cable in my house on Sunday because strong LTE signals were leaking into it and interfering with my internet.

5

You likely won’t have any luck with Metro. We had them years ago, they kept blaming the phone even though it was a top of the line(for them). There was many times she would not get phone calls of texts, if she got them it was hours later. That was ultimately why we switched & ported her number to At&t.

6

Metro can’t do anything for you anyway. They don’t own any of the towers they use, they only rent service from other companies like att and Sprint.

7

Yup. Welcome to a downside of using a MVNO (Mobile Virtual Network Operator). Much like CLECs (Competitive L<ocal Exchange Carrier) on the copper POTS network, they lease capacity from the actual operator and are effectively lower-priority than the ILEC’s (Incumbent Local Exchange Carrier) retail customers. Except in the case of MVNOs the arrangement tends to be rather explicit in their contracts, thus the lower rate they can charge their own customers.

As a Project Fi customer, I feel your pain.