This is a somewhat common issue and has to do with Machine Tools (multicam host software) being installed on the jump server and running multiple instances on user accounts.
Until there is a fix from infrastructure here is the workaround:
In the jump server, Taskbar there is an Icon looks like a red wrench and hammer
“Machine Tools” if you right click on it, click on “Job Name Server” this will launch a window which may take a few seconds to populate.
It should show the machine name and “Online” in the title as well as show the share drive address in the “root” text box. -Minimize this box do not close it.- This will allow the Multicam to connect the DNC. If there is an error message like “job server is already running on 192.168.200.33…” click yes and that will shut down the other instances running.