I’m looking for a PC based app to help manage text based messaging. I’d prefer something free, and an outlook plug-in would be any better, but I’m not opposed to a service with a nominal fee. Are any of you using a service like this for work? My use case is to notify groups when email servers or systems are down, or when we want to expedite messages to those in the field during an emergency alert.
My preference to PC based is because my message templates, contact lists et al will be on a network or one drive share. Need to be able to share it with others on my team. My hope is back and forth communication can be accomplished through the app, and not just outbound messaging. I’m also hoping to stay away from keeping up with the email address version of everyone’s SMS phone number.
Group sizes have never been more than 20, although of the service supports larger lists, we could also use the service for alerts through the whole office as well (200 people)
Thanks for your feedback.