Registration Issue

Blacksmithing
#1

All, I am new to DMS, and registered for the Blacksmtihing basics- Intro to Induction Forge and KMG Grinder class that is happening on Thursday night the 10th. Then I thought I was going to have to attend something at my kids’ school so I cancelled. It turns out that his school thing was moved to Saturday so I am, in fact, able to attend. The problem is that it still shows up under my attending events section if I login, but when I click on the View Your Registration button, it says Your registration has been cancelled. A refund has been issued, if applicable.

Bottom line is that I’d really like to attend if their is still room, and I don’t know how to mark it as though I’ll be there. If the class is full, I completely understand. Any help would be appreciated.

#2

@brsims Hey Brad, Peter signed up for your class and accidentally cancelled it. Is it still possible for him to attend? Once you’ve verified he’s taken the class, Stan or I can add him to the AD group.

1 Like
#3

To my knowledge, you’re out of luck. It seems to be a problem with the calendar software.

In the past, however, I’ve had success with reaching out to the instructor directly, or creating a second calendar account to grab the spot in the class, and then when you show up explain it to the instructor.

1 Like
#4

It is time for this miserable misfeature to die a quick death. As I understand it, reregistering was deliberately prohibited to prevent making multiple charges for the same thing to a credit card, possibly setting fraud alerts.

Classes without a fee should allow registration despite prior cancellation.

4 Likes
#5

I have created a calendar issue ticket on this issue to see what can be done to correct it in the future.

3 Likes
#6

Come on by the class, we’ll figure it out.

1 Like
#7

It’s all good. We’ll make it work.

#8

Thanks! See you Thursday!

#9

If it turns out it is an issue for some reason I don’t mind giving my spot, I have a more flexible schedule than most

#10

That’s very nice; however, I wouldn’t feel right about that.

1 Like
#11

We can fit a few extras in. Thanks for being flexible though.

1 Like
#12

Damn it, I have to cancel anyways :expressionless::expressionless::unamused: it’s like I’m not destined to take this class, first one I caught that was open and out of state family decide to come in that day. O well, at least y’all do them pretty frequently, thanks for that. Maybe the stars will align for the Tuesday one